Frequently Asked Questions

Outsourcing can be considered contracting, sub-contracting; making an arrangement or sub-servicing with an outside company; I like to refer to it as a business solution. It’s a way for business owners to take a load of work off their shoulders and let someone else take care of it while still maintaining control.

In business you have to deal with everything whether it’s important or not, nothing can be left unattended. Accounting, paper work, hiring, HR concerns, customer service and the list never ends. You waste so much time on these small tasks when what requires most of your attention as a business owner is what you should spend most of your time focused on. Doing that becomes challenging when you need to deal with hours of routine tasks, that’s where Outsourcing comes in. Take the hours you spend doing small common everyday tasks that don’t need your complete attention and use it to do something more productive that will build up your business.

That depends, who are you hiring? If you’re going to hire an individual who does freelance work then credentials can vary depending on the individual’s educational background and past experience. When you hire a company, the employees of that company generally will have at least a bachelor’s degree and usually have experience in the field of work you require, especially when the company has been around for a few years. It all really depends on what you prefer.

Outsourcing works like any regular business transaction. There are contracts, invoices, due dates and if needed NDA's in place to protect both your company and the Outsourcing company and its employees. You find an Outsourcing company, submit your job requirements to them, request a quote and discuss until you reach an agreement and work then begins. In some cases, a voice chat with your prospective assistants might be necessary to ensure that you do get on well with whoever you end up hiring. Nothing complicated.

Outsourcing has many advantages. You can do more work, provide more solutions, keep up with new marketing strategies and not have to worry about doing it on your own. Also, the two most common advantages of Outsourcing has everything to do with saving! You save time which a business man never has enough of, and you save money. Not just when it comes to salaries but also in terms of your overhead.

Absolutely! Let’s do the math. Outsourcing work will run you about half the amount you would spend on one salary, just the basic salary, or even less than that. That’s it. Hiring someone in-house requires a salary, bonuses, a raise, benefits, you need to spend on everything they need to work in the office like their desk, supplies, a computer, the actual space in an office and don’t forget you need to deal with absences and tardiness and HR concerns, taxes and all the headaches that come along with it!

First you need to decide on what work you’ll be Outsourcing. Is the information sensitive? Will you be giving your credit card details to your Virtual assistant? Do you need someone who is an expert in a certain field? Once you’ve decided on what you will outsource, decide on who’s qualified to do the work. Are you hiring an individual or a company? Will you need one person or a team? Then look for a reliable company who can and has the experience in what you need. Look for someone with great feedback, good references and a company that has been around for a few years. Don’t just look at cost; you’ll end up wasting money having the work done all over again because the quality wasn’t what you were looking for.

You can’t just trust someone by looking at their website, you need to speak to them and ask any and all questions that concern you. When I have a new client we usually exchange 10 or 15 emails and speak 3 or 4 times over Skype before the project actually starts. This way the project is clear, everyone understands each other expectations are managed.

Aside from cleaning your desk, pretty much any work in the office can be outsourced! Because of all the new features the internet provides and all the new gadgets coming out every single month, everyone and everything can be connected through the internet and that makes Outsourcing easy.

Client Confidentiality and trust is very important and that’s why we always have contracts in place and Non Disclosure Agreements for everyone’s safety and peace of mind.